F&Q

How long does UK shipment take for my order within the UK? 

Most Metal staff are still working from home, and those who are in our sites are operating on a skeleton crew. We aim to get most orders shipped at the end of the working week. Depending on postage, please allow between 1 - 2 weeks. If after 2 weeks your book has not arrived, then please feel free to get in touch. 


How long does international shipment take? 

Delivery times for International orders will vary based on location and method of sending. We will send you an email once your order has been dispatched from Metal. 


What's the best way to contact about my order? 

Use the contact form in the navigation bar, we will then forward your question or query to the most appropriate site (Peterborough, Liverpool or Southend). 


Is there an audio described version of In Other Words book?

Yes there is! If you click here, you will be taken to our SoundCloud where you can listen to all of the pieces being described by the artists, as well as being able to download them for free.